A good user interface makes (or breaks) the software, application, or web site. It’s the difference between the user’s happiness and how far they’ll end up tossing the product out their figurative (or in some cases, actual,) window.

The challenge is to create a user interface that meets both the needs of the business as well as the user.  At times this is easier said than done.  Developers and designers have the unenviable task of trying to understand one another enough so that the end result is a usable, workable UI.

A developer may have experience constructing the front-end and back-end of an application but is not versed in design. The reverse is true for designers. Two different languages and thought processes trying to culminate in a cohesive product everyone can love.

To this end, Information and communication is key.  Understanding your user’s mindset is another.

For instance: In today’s plug-n-play mind set, users are rarely inclined to search the ‘help’ section of their application for answers to a specific question (much to the developer’s dismay). Therefore an easy to understand interface, one that teaches your user how to use the application, must be constructed.  Integrating helpful hints, tips and instruction into the application as the user works with the product can be a good way to overcome possible obstacles. Helpful hints with the user option to disable them later is also a good way to go.

Pitfalls can occur when the development team has become caught up in the latest trends, colors, and bells and whistles. This is where the motto – ‘Less is More’ – is a mantra many would do well to tattoo across their computer screen.

Identifying your users will be invaluable. Methods of observation, as well as interviews, can help determine the user’s knowledge of systems and computers in general. This also helps to factor in the user’s background and how this will affect the way they use your product.  What are their jobs?

What tasks does the user frequently conduct and how can your product enhance their workflow?  Analyzing these questions can have a profound effect on your application but it is well worth the effort.